Payment & Security

A clear, secure checkout experience from confirmation to refund.

Last updated: October 24, 2026

Secure checkout

Payments handled with care.

Payments are processed through Shopify and supported payment providers using security measures designed to protect transaction information.

Available payment methods are displayed at checkout and may vary by your location, device, currency, and Shopify checkout availability.

After successful payment, an order confirmation is sent to the email address provided at checkout.

Billing & review

Authorization	Your payment provider may place a temporary authorization hold before final settlement.
Order review	We may review an order for accuracy, security, or fraud prevention before processing or dispatch.
Refund timing	Once approved, refunds are typically processed within 5–10 business days. Payment providers may require additional posting time.
Questions	Please contact service@velarden.com for payment-related support.