Terms and Conditions

Terms and Conditions

The terms that apply when you browse, shop, or use Velarden™ Services.

Last updated: October 24, 2026

Acceptance

Using the Services.

By accessing or using Velarden™’s website, placing an order, or otherwise using our Services, you agree to these Terms and Conditions and our related policies. If you do not agree, please do not use the Services.

We may update these Terms from time to time. Changes take effect when posted unless otherwise stated.

Orders & pricing

All orders are subject to acceptance and availability. We may refuse, cancel, or limit an order where permitted by law, including for suspected fraud, pricing errors, inventory issues, inaccurate information, or misuse of the Services.

Prices, product availability, descriptions, and promotions may change without notice. We work to present product information accurately, but colors, sizes, and displays may vary by device.

Delivery, returns & liability

Orders are typically processed and dispatched within 7 business days after payment confirmation. Standard U.S. shipping usually takes 10–15 business days after dispatch. See our Shipping Policy and Return & Refund Policy for complete details.

To the extent permitted by law, Velarden™ is not liable for indirect, incidental, special, or consequential damages arising from your use of the Services. Nothing in these Terms limits rights that cannot be excluded under applicable law.

Company Details

Official business information

Brand NameVelarden™
Legal Company NameHubei Dashuang Sports Technology Co., Ltd.
OwnerCheng Sizhe
Business AddressUnit 3, 2nd Floor, No. 33-4, Houjiuwanfang Erchun, Jiang'an District, Wuhan
Customer Support Emailservice@velarden.com
Customer Support Phone+86 132 3704 3774
Customer Service Hours8:00 AM – 10:00 PM Daily